Job Details

Job Details

Blacktown Workers Club Ltd
General - All General
Any Work Types
  • Work at one of the largest and most successful venues in Western Sydney
  • Ongoing opportunities for training and development to help grow your career within the hospitality industry.
  • Working within a team who has a passion for providing the best customer service experience to our members and guests across 3 venues.

Blacktown Workers Club is seeking friendly, experienced, well presented and vibrant Customer Service Professionals who are able to join our team.

About Us....

By any measure, the story of Blacktown Workers Club is a proud record of achievement. Its continuing success is a result of its strong relationship to its members and the community from which it has grown and its relevance and value as a recreational, sporting, entertainment and social icon in Sydney’s burgeoning west.

From very humble beginnings to one of the largest and most successful venues in Sydney, the Blacktown Workers Club possesses a strong philosophy on stability and progress and prides itself on maintaining a true sense of community. Featuring five floors of sporting and health facilities, four restaurants , multiple function rooms, a showroom, a great selection of sub and sporting clubs and a host of other facilities for its members, the Blacktown Workers Club is the entertainment and leisure capital of Western Sydney.

About the Role....

Your main focus will be to provide fast and efficient service to patrons in a knowledgeable and professional manner, while maintaining the cleanliness of the Club and following the Club’s Guidelines, Policies and Procedures.  

In this role you will be required to :

  • Provide excellent customer service to patrons;
  • Prepare drinks for Club patrons upon receiving their order in a prompt ,friendly and professional manner.
  • Provide service to Club patrons within the gaming areas of the venue.
  • Always be familiar with the Club’s products, offers, procedures and policies; ensuring compliance with the Clubs RSA / RCG policies and any incidents reported accordingly;
  • Adhere with all Blacktown Workers Club (Group) workplace policies and procedures;
  • Be available to work evenings and weekends inline with the hospitality needs of our members and guests.

About You...

To be successful in this role, you will require the following qualifications, skills & experience:

  • Excellent Communication and interpersonal skills;
  • Possess a "Yes, can do" attitude;
  • Applicants must have a passion for providing the best in customer experience.
  • Ability to speak, read and understand clear, concise and fluent English;
  • Basic math skills;
  • Knowledge of mixology and bar operations
  • Ability to work in a fast-paced environment;
  • Ability to multitask and switch tasks seamlessly;
  • Hold a current Responsible Service of Alcohol Certification (RSA);
  • Hold a current Responsible Conduct of Gambling Certification(RCG) 
  • Up to one-month related training or equivalent combination of education and experience;
  • Ability to follow instruction;
  • Ability to understand written and verbal instructions;
  • Be able to demonstrate an understanding of WH&S policies & procedures;

How to Apply....

We are not currently asking for a resume from you. Simply complete your work history, education & availability information on the application page. You are welcome to include any certificates or licences in the education section to assist us in assessing your suitability for this role.  Shortlisted applicants may be requested to submit a resume at a later date.


No recruitment agencies please

August 14, 2019 1:16