Job Details

Job Details

Private Advertiser
ACT - CANBERRA
General - All General
Any Work Types
Roles and Responsibilities
  • Provide the timely and logical provision of post-sales support Customers in alignment with their specific support agreements. 
  • Perform preventative maintenance according to the recommended routines and procedures. Target to maintain an RGA level of microcode 
  • Provide problem management and escalation with the aid and support of the GSC, FSE’s 
  • Perform the Installation and implementation of new Solutions and the upgrade of existing Solution platforms. 
  • Service delivery of engineering and re-configuring changes, equipment and site relocation services. 
  • Provide delivery and implementation of Professional Services 
  • 24/7 on call support  customers for the provision of remediation services. 
  • Conducting product demonstrations/training for customers and staff, providing clients with basic product knowledge of Hitachi Vantara solutions. 
  • Report new opportunities or threats to the Sales Team. 
  •  Comply with all published  policies and procedures. 
  •  Perform all your duties in a manner that complies with  core values. 
  •  Perform other duties as required or directed by your manager.
  • Comply with customers onsite rules and procedures
January 12, 2019 8:04