Job Details

Job Details

Confidential
SA - ADELAIDE
General - All General
Any Work Types

DON''T WORRY WE WILL TRAIN YOU!

*******YOU MUST CALL OUR ASSESSMENT CENTRE ON 03 8199 7215 TO BE ELIGIBLE TO APPLY FOR THIS ROLE*********

The Company

We are an award winning and trusted brand in Customer Management Solutions servicing the best of the best. Our clients range from government departments and agencies, through to TOP 10 ASX and Fortune TOP 100 global companies.

We are currently looking for enthusiastic and energetic individuals who are quick learners and willing to go the extra mile for our customer. Individuals who can listen to customer service issues and then offer a unique and innovative solution for each enquiry.

The successful candidates for this role will have a strong command of the company''s customer service policies and will be well-trained in service knowledge that can be critical for offering quick and accurate assistance to customers.

We are extending this opportunity to candidates who have a genuine passion for ecological and environmental matters and thrive in a team who deliver quality work in a swift manner.

What''s in it for you?

  • Work in an energetic, "can do" workplace
  • Full time positions available
  • Work with great people who support each other
  • Ability to move up fast – superstars are rewarded
  • Work with leading edge technology
  • Ongoing professional and personal development
  • Be in charge of your career

Skills and Traits:

  • Excellent time management skills
  • Excellent communication and presentation skills
  • Goal and task oriented
  • Excellent literacy and numeracy skills
  • Ability to absorb a high volume of information and provide appropriate and accurate feedback to customers
  • Able to demonstrate active listening skills and attentiveness
  • Willingness to learn
  • Ability to empathise with customers
  • Excellent problem-solving skills
  • Excellent multi-tasking skills
  • Social Media Experience within a work place
  • Ability to deal with conflict resolution
  • Flexibility - Ability to adapt at a moment’s notice
  • You must be reliable and have a fantastic work ethic
  • Strong phone contact handling skills and active listening
  • Must be a people person
  • Customer orientation and ability to adapt/respond to different types of characters
  • Ability to thrive in a fast-paced and sometimes high-pressure environment

Computer Literacy and record keeping skills

  • Able to navigate within a PC/Windows environment
  • Ability to browse Search Engines/browser basic knowledge
  • Familiarity with common keyboard commands
  • Ability to document customer needs with accurate notes/record keeping

*Strictly only Australian & New Zealand Citizens or Permanent Residents apply*

Du to the volume of applications, only shortlisted candidates will be contacted. Candidates background/references will be undertaken and a police check will be required of the successful applicant.

Job Types: Full-time, Contract, Permanent.

May 23, 2020 4:00
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